Time for
Radio to Make Lemonade
By Mike
Henry
Okay, so Arbitron has
moved back the rollout of PPM in all markets beyond Philadelphia and
Houston. Is anyone really surprised? I remember sitting in the first
industry presentation on the PPM concept many years ago, and
thinking, “We’ll be lucky to see this by 2005.” Then, several years
later in a similar meeting updating PPM progress I remember
thinking, “Shoot, we won’t see this by 2010.” As it turns out, 2010
is about right.
On the surface, this is a catastrophe for
radio. The entire industry and even Arbitron (at times) has made it
clear that the diary methodology is inadequate and outdated, and now
we have to sleep in the messy bed we made. It reminds me of radio
stations that pissed on another station for years only to have to
sell it as a sister station after it was purchased by the same
company. Then it’s like drinking the water you pissed in for years –
and it’s not fun. Now this is where radio finds itself with the
yellow-stained diary.
The current PPM quibbling is
ridiculous and it’s a waste of time. Anyone who believes the diary
methodology is superior to PPM is simply wrong, and probably
disingenuous. Clearly, the PPM is a better reporting measurement.
It’s imperfect, the results are different, but it is such a leap
beyond the diary that any comparisons between the two are moot. It’s
time for radio to get on the PPM train.
However, we don’t
have to punch our ticket to the same destination. This is an
once-in-a-lifetime opportunity to re-think and re-shape how radio is
bought and sold. Now is our chance to use vastly improved
methodologies to break some old ideas and challenge radio’s selling
variables. With the diary, radio used to be all about frequency, but
PPM shows that radio’s reach is also great. Move off of cost per
points. Move onto reach, and frequency. Radio is still a more cost
effective buy than television.
We’re sitting in a historic
moment and we can reset the rules of selling radio time while this
window is open. Some won’t want change and will argue the old view
from the old train was fine. Maybe for them, but I’m betting the
view from this new window could be much more pleasant - and much
more rewarding. Living with the diary for more years in more markets
is the worst of the new delay. However, there is a very real benefit
that radio can achieve during the delay: Get your act together on a
selling plan and create a new selling currency.
Our industry
leaders seem to be great at shooting holes at a big new target
(PPM), but very weak at planning ahead for its eventual and
inevitable roll-out. If this doesn’t happen now, in this new window
that was created by the latest PPM delays, then radio deserves to
get steam-rolled by agencies and buyers when they do have PPM
ratings in hand.
Finally, radio must accept that it must pay
more for larger sample sizes to ensure reliability of PPM data. If
they’d done this before now, they wouldn’t be sleeping in this messy
bed. I know that’s a tough pill for operators to swallow (more money
to Arbitron), but it’s an absolute necessity for PPM to work.
Out of every bad turn is a good turn, and my belief is that
in the long run, radio is very lucky to have this new window of
opportunity to use for its own advantage. C’mon radio, use this new
opening to turn these lemons into lemonade – or that yellow drink
you’re holding will taste much worse than lemonade.
