The traditional way of calculating a campaign’s cost is to divide
the sum of people hearing “X” number of commercials by 1,000, and then to
multiply that by what you consider a fair market CPM rate. CPM, however, has
been dropping for a very good reason. Reaching 1,000 persons today is much
easier than a decade ago. There are also millions of slots for more local
impressions available. That creates a supply far larger than demand, and makes
what comes next easier to understand (if not difficult to swallow): Radio is not
defining a competitive CPM rate in each market anymore.
Outside forces
now influence what media buyers pay, and (in most cases) online CPM is in single
digit dollars. In some online ad buys, CPM is even dipping into double-digit
cents. A saving fact is that online ad pricing is still finding its footing.
Eventually online rates will rise to better than what they are today, but that
rise won’t be within the simplicity of CPM.
Soon (in 3 to 5 years), a
majority of radio’s clients will become tuned into the lower cost found with
local internet advertising. And here’s the caveat that radio still needs to
grasp: Having a web site attached to a radio station isn’t enough to justify a
higher online CPM (than what’s being paid in your local internet advertising
market).
Unfortunately, a station web site only offers more impressions
in a world where impressions are costing less. That’s not the future, especially
with more media buyers demanding that an advertising campaign make more money
than it costs. Fortunately you don’t need to panic, though you do need to
change.
In five short years it will be standard procedure to use
analytics and metrics to evaluate an advertising campaign. To gather the numbers
with software and export those numbers to a spreadsheet will give the media
buyer, media, and advertiser direct insight into whether money spent is money
returned. (The tech-savvy are already well underway in this area.)
Instead of ignoring the numbers used to measure campaigns, radio has an
opportunity to learn and demonstrate the value it brings to an advertiser. To
use analytics and metrics for improving an advertiser’s campaign – online or off
– gives radio an advantage that other traditional media still ignore.
Here is one more NTR area in which the radio industry should immediately
make its move: keyword ad buying. Every radio group, in every market, should
have its own expert on staff.
It’s inevitable that advertisers will buy
more local keyword search and content campaigns. So, if steps are taken now to
show clients how to invest those dollars with a combined on-air and local
internet advertising search/content ad buy, radio will make commissions before
those dollars leave.
Get good enough at placing keyword ad buys and
measuring response to ads run on your station’s web site, and your sales team
will keep bringing in new local clients.
Radio can no longer avoid the
effects of internet advertising, nor can it compete in delivering consumers at
its lower CPM rate.
Play your cards right, and the client list will
increase as you get more involved online.
It’s time for a change. It’s time
to work the numbers.
--Ken Dardis is VP, Marketing for Spacial
Audio Solutions. The opinions expressed are his own.
ken@spacialaudio.com |
440-564-7437 | spacialaudio.com